FAQ

Do you offer refunds?

No, we offer exchanges only.

How long do I have to request an exchange?

Exchange requests must be made within 24 hours of delivery.

Do you ship internationally?

Yes, we ship internationally.

Shipping fees, customs duties, and taxes are the responsibility of the customer and are not included in our prices. Oud is not responsible for any delays caused by customs.

How can I contact you?

You can contact us through WhatsApp or the contact +17089209000